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Privacy Policy

PRIVACY POLICY

Last Updated: 08-Oct-2025

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1. Introduction

This Privacy Policy explains how Pickle MedTechnologies Pvt Ltd collects, uses, discloses, and protects your personal and health information.

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2. Data We Collect

  • Personal Information: Name, email, phone number, address, account credentials.

  • Health Data: Uploaded medical reports, prescriptions, images, etc.

  • Usage Data: Device info, IP address, browser type, usage analytics.

  • Optional Data: Feedback, support queries, referrals.

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3. Purpose of Collection

  • To provide secure storage and AI-based analysis

  • To personalize services and improve features

  • To comply with regulatory obligations

  • To communicate updates, support, and billing info

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4. Consent

By using our Platform, you consent to the collection and processing of your data as described. You may withdraw consent at any time by deleting your account or contacting support.

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5. Data Sharing

We do not sell user data. Data may be shared only with:

  • Authorized third-party processors (e.g., cloud hosting) under strict agreements

  • Healthcare professionals if explicitly authorized by you

  • Regulators or authorities if legally required

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6. Data Security

  • End-to-end encryption for health records

  • Role-based access controls

  • Periodic security audits and compliance checks

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7. Data Retention & Deletion

  • Data is retained as long as your account is active or as required by law.

  • You may request deletion of your data at any time, subject to regulatory retention obligations.

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8. User Rights

You have the right to:

  • Access your data

  • Rectify inaccuracies

  • Delete data (subject to legal exceptions)

  • Restrict processing

  • Request data export

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9. International Data Transfers

If applicable, data may be processed in countries with equivalent data protection safeguards.

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📱 3. APP USAGE POLICY

Effective Date: 08-Oct-2025

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  1. The App must be used only for authorized healthcare and personal use.

  2. Users must not upload false or misleading health data.

  3. Sharing your login credentials is prohibited.

  4. Any misuse, hacking, or tampering will result in immediate suspension and possible legal action.

  5. Users must update the App regularly to ensure data security and feature compatibility.

  6. Offline storage of sensitive documents is at the user’s risk; the Company is not liable for unauthorized local access.

  7. Feedback provided through the app may be used for service improvements.

  8. Violations may result in warnings, suspensions, or permanent bans depending on severity.

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